Aflac Contact Phone

When it comes to reaching out to a reputable insurance company like Aflac, having the right contact information can make all the difference. For policyholders or potential customers seeking assistance, support, or simply looking to inquire about the services and benefits Aflac offers, the contact phone number is a crucial piece of information.

Aflac Customer Service Phone Number

The primary Aflac contact phone number for customer service is 1-800-992-3522. This number is typically available for callers Monday through Friday from 8:00 AM to 8:00 PM EST. By dialing this number, you can reach a representative who can help with a variety of inquiries, from filing claims and checking policy status to asking questions about the enrollment process or understanding the coverage details.

Claims Phone Number

For those needing to file a claim, Aflac has a dedicated claims hotline. The Aflac claims phone number is 1-800-992-3522. Policyholders can call this number to initiate the claims process, inquire about the status of an existing claim, or seek guidance on what documentation may be required to support their claim.

Spanish Language Support

Understanding that not everyone may be fluent in English, Aflac also offers support in Spanish. Policyholders who prefer to communicate in Spanish can call 1-800-633-0624. This service ensures that all customers, regardless of their primary language, can access the support they need.

TTY (Telecommunication Relay Service)

For individuals who are deaf or hard of hearing, Aflac provides a TTY number: 1-800-633-0634. This service facilitates communication through a telecommunication relay service, ensuring that everyone has equal access to customer support.

Aflac Group Customer Service

For those covered under a group plan through their employer, the Aflac group customer service phone number is 1-800-433-3036. This line is designed for employees and employers with questions about group policies, billing, or how to use their Aflac benefits effectively.

Sales and Enrollment

Prospective customers interested in learning more about Aflac’s insurance products or looking to enroll in a plan can contact Aflac’s sales department. By reaching out to 1-800-645-2327, individuals can speak with a licensed insurance agent who can provide detailed information about available policies, assist with the enrollment process, and answer questions about premiums and coverage options.

International Calls

For policyholders calling from outside the United States, Aflac has an international phone number: 1-614-895-3587. Please note that international rates may apply when calling this number.

Additional Contact Information

While phone numbers offer direct and immediate assistance, Aflac also provides alternative methods for contacting them, including mailing addresses, email contacts, and an online contact form available through their official website. For those preferring to self-serve, the Aflac website (aflac.com) is a treasure trove of information, with policy details, claims forms, and an extensive FAQ section that can address many common questions.

In conclusion, whether you’re a current policyholder, an individual considering insurance options, or a group plan administrator, Aflac’s customer service team is accessible and ready to assist. With the right contact information, you can easily reach out for support, guidance, or simply to learn more about how Aflac can help protect you and your loved ones from the financial impacts of unexpected medical events.